Information, comunication and COVID-19: a literature review of seeking models from academic libraries
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Abstract
The present text offers an approach from various theoretical and empirical references close to academic
libraries; around the challenges they face from their object of research: the users of information. A rela-
tionship is proposed that can be aimed at a dialogue with digital culture and the comunication field, see-
king to establish a framework of encounter based on the adaptation that academic libraries have had to
incrementally complex information environments. The circulation of information from various sources
and approaches in everyday life represents a multiple challenge to produce knowledge and in the case of
libraries. The pandemic by COVID-19 puts the subjectivity of the information process back at the center
of the discussion, which is accentuated in contexts where uncertainty and the multiplicity of meanings
prevail to interpret it. From a literature review and the selection of models of informational behavior and
user studies, clues were detected to study digital culture from a research perspective of academic libra-
ries. The argumentation developed allowed to detect clues to find an entry framework for the study of
users from an interdisciplinary construction between communication, health and information sciences
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