Information, comunication and COVID-19: a literature review of seeking models from academic libraries

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Abstract

The present text offers an approach from various theoretical and empirical references close to academiclibraries; around the challenges they face from their object of research: the users of information. A rela-tionship is proposed that can be aimed at a dialogue with digital culture and the comunication field, see-king to establish a framework of encounter based on the adaptation that academic libraries have had toincrementally complex information environments. The circulation of information from various sourcesand approaches in everyday life represents a multiple challenge to produce knowledge and in the case oflibraries. The pandemic by COVID-19 puts the subjectivity of the information process back at the centerof the discussion, which is accentuated in contexts where uncertainty and the multiplicity of meaningsprevail to interpret it. From a literature review and the selection of models of informational behavior anduser studies, clues were detected to study digital culture from a research perspective of academic libra-ries. The argumentation developed allowed to detect clues to find an entry framework for the study ofusers from an interdisciplinary construction between communication, health and information sciences

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Miscellaneous