Factors influencing sustainable consumption behaviour in generation Z

Main Article Content

Gerson Jaquin Cristancho-Triana
Yezid Alfonso Cancino-Gomez
Fabian Arley Ninco-Hernandez

Abstract

This research analyzes the relationship between sustainable consumption behavior with perception, practices and perceived attributes in products and manufacturers around responsible consumption in generation Z. For this a descriptive study was made, quantitatively. A digitalsurvey was carried out on 903 adults born in Bogotá since 1995. The statistical analysis was performed using a confirmatory factor analysis to identify if the variables are grouped in the proposed constructs, followed by a causal model based on an analysis of structural equations, with the bootstraping methodology in order to validate the proposed hypotheses. The results prove the existence of the proposed factors and it wasidentified that responsible consumption habits, attitude towards responsible consumption and product attributes affect sustainable consumption behavior, However, the perceived attributes of the manufacturer do not have a direct relationship with it, although when the attributes of the manufacturer are mediated by the attributes of the product there is incidence. These findings contribute to scientific knowledge since the currentliterature has not analyzed the relationship between the manufacturer with responsible production and the attributes of responsible consumerproducts perceived by the consumer. For this reason, manufacturers must improve their efforts to communicate and bring environmentallyfriendly products to market.

Article Details

Section
Monographic section

References

Acuña, O. y Severino, P. (2018). Sustentabilidad y comportamiento del consumidor socialmente responsable. Opción, 34 (87), 299-324. https://bit.ly/3I5FrxB

Al Mamun, A., Mohamad, M. R., Yaacob, M. R. B. y Mohiuddin, M. (2018). Intention and behavior towards green consumption among low-income households. Journal of environmental management, 227, 73-86. https://doi.org/10.1016/j.jenvman.2018.08.061

Ali, I. y Mandurah, S. (2016). The role of personal values and perceived social support in developing socially responsible consumer behavior. Asian Social Science, 12(10), 180-189. http://dx.doi.org/10.5539/ass.v12n10p180

Amezcua, B., Briseño, A., Ríos, T. y Ayala, E. (2018). La disposición a pagar más por productos vinculados a la RSE: evidencia de un análisis conjunto en México. Contaduría y administración, 63(2), 1-21. https://doi.org/10.22201/fca.24488410e.2018.1013

Arango, C., Camelo, C., Huertas, M., Sánchez, C., Sánchez, V. y Sojo, J. (2019). 1218 Centennials: Generación Sin Etiquetas (1 ed.). Fundación Universidad de Bogotá Jorge Tadeo Lozano.

Araya Pizarro, S. C. y Rojas Escobar, L. E. (2020). Consumo responsable e intención de compra en sectores populares: una aproximación multivariante. Ciencias administrativas, (16), 12-24. http://dx.doi.org/https://doi.org/10.24215/23143738e062

Auer, B. (2018). Green, greener, greenest: Identifying ecological trends and leading entities by means of environmental ratings. International Review of Applied Economics, 32(2), 139-162. https://doi.org/10.1080/02692171.2017.1332015

Ajzen, I. (1991). The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T

Berger I. E. y Corbin R.M. (1992) Perceived consumer effectiveness and faith in others as moderators of environmentally responsible behaviors. J Public Policy Mark, 11, 79-89. https://doi.org/10.1177/074391569201100208

Carfora, V., Cavallo, C., Caso, D., Del Giudice, T., De Devitiis, B., Viscecchia, R., Nardone, G. y Cicia, G. (2019). Explaining consumer purchase behavior for organic milk: Including trust and green self-identity within the theory of planned behavior. Food Quality and Preference, 76, 1-9. https://doi.org/10.1016/j.foodqual.2019.03.006

Chang, H. J. y Watchravesringkan, K. T. (2018). Who are sustainably minded apparel shoppers? An investigation to the influencing factors of sustainable apparel consumption. International Journal of Retail and Distribution Management, 46(2), 148-162. https://doi.org/10.1108/IJRDM-10-2016-0176

Cheah, I., Shimul, A. S., Liang, J. y Phau, I. (2020). Drivers and barriers toward reducing meat consumption. Appetite, 149, 104636. https://doi.org/10.1016/j.appet.2020.104636

Choi, D. y Johnson, K. K. (2019). Influences of environmental and hedonic motivations on intention to purchase green products: An extension of the theory of planned behavior. Sustainable Production and Consumption, 18, 145-155. https://doi.org/10.1016/j.spc.2019.02.001

Chwialkowska, A., Bhatti, W. A. y Glowik, M. (2020). The influence of cultural values on pro-environmental behavior. Journal of Cleaner Production, 268, 122305. https://doi.org/10.1016/j.jclepro.2020.122305

Coskun, A., Polonsky, M. y Vocino, A. (2022). Pro-environmental purchase intentions in a low-involvement context: the role of myopia and apathy. Journal of Global Responsibility, 14(3), 310-336. https://doi.org/10.1108/JGR-04-2022-0034

Cristancho, G. J. (2023). Actitud e intención hacia el consumo responsable en los hogares de Bogotá. Tendencias, 24(1), 130-154. https://doi.org/10.22267/rtend.222302.218

Dragolea, L. L., Butnaru, G. I., Kot, S., Zamfir, C. G., Nuta, A. C., Nuta, F. M., Cristea, D. y Stefanica, M. (2023). Determining factors in shaping the sustainable behavior of the generation Z consumer. Frontiers in Environmental Science, 11, 1096183. https://doi.org/10.3389/fenvs.2023.1096183

Del Giudice, T., Stranieri, S., Caracciolo, F., Ricci, E. C., Cembalo, L., Banterle, A. y Cicia, G. (2018). Corporate Social Responsibility certifications influence consumer preferences and seafood market price. Journal of Cleaner Production, 178, 526-533. https://doi.org/10.1016/j.jclepro.2017.12.276

Dermody, J., Koenig-Lewis, N., Zhao, A. L. y Hanmer-Lloyd, S. (2018). Appraising the influence of pro-environmental self-identity on sustainable consumption buying and curtailment in emerging markets: Evidence from China and Poland. Journal of Business Research, 86, 333-343. https://doi.org/10.1016/j.jbusres.2017.09.041

Efron, B. y Tibshirani, R. J. (1993). An introduction to the bootstrap. London, Chapman and Hall.

Ertz, M., Durif, F., Lecompte, A. & Boivin, C. (2018). Does sharing mean socially responsible consuming? Exploration of the relationship between collaborative consumption and socially responsible consumption. Journal of Consumer Marketing, 35(4), 392-402. https://doi.org/10.1108/JCM-09-2016-1941.

Fornell, C. y Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104

García-Salirrosas, E. E. (2023). Impacto del clima organizacional proambiental en el compromiso y comportamiento sostenible de los trabajadores en Perú. Retos Revista de Ciencias de la Administración y Economía, 13(26), 205-222. https://doi.org/10.17163/ret.n26.2023.02

Grazzini, L., Acuti, D. y Aiello, G. (2021). Solving the puzzle of sustainable fashion consumption: The role of consumers implicit attitudes and perceived warmth. Journal of Cleaner Production, 287, 125579. https://doi.org/10.1016/j.jclepro.2020.125579

Geiger, S. M., Fischer, D. y Schrader, U. (2018). Measuring what matters in sustainable consumption: an integrative framework for the selection of relevant behaviors. Sustainable development, 26(1), 18-33. https://doi.org/10.1002/sd.1688

Groening, C., Sarkis, J. y Zhu, Q. (2018). Green marketing consumer-level theory review: A compendium of applied theories and further research directions. Journal of cleaner production, 172, 1848-1866. https://doi.org/10.1016/j.jclepro.2017.12.002

Hamari, J., Sjoklint, M. y Ukkonen, A. (2016). The sharing economy: Why people participate in collaborative consumption. Journal of the association for information science and technology, 67(9), 2047-2059. https://doi.org/10.1002/asi.23552

Hair, J. F., Gabriel, M. y Patel, V. (2014). AMOS covariance-based structural equation modeling (CB-SEM): Guidelines on its application as a marketing research tool. Brazilian Journal of Marketing, 13(2). https://doi.org/10.5585/remark.v13i2.2718

Hatch, M. J. y Schultz, M. (2010). Toward a theory of brand cocreation with implications for brand governance. Journal of Brand Management, 17(8), 590-604. https://doi.org/10.1057/bm.2010.14

Henseler, J., Ringle, C. M. y Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modelling. Journal of the Academy of Marketing Science, 43(1), 115-135. https://doi.org/10.1007/s11747-014-0403-8

Hosany, A. S., Hosany, S. y He, H. (2022). Children sustainable behaviour: A review and research agenda. Journal of Business Research, 147, 236-257. https://doi.org/10.1016/j.jbusres.2022.04.008

Hosta, M. y Zabkar, V. (2021). Antecedents of environmentally and socially responsible sustainable consumer behavior. Journal of Business Ethics, 171(2), 273-293. https://doi.org/10.1007/s10551-019-04416-0

Hu, L. y Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural equation modeling: a multidisciplinary journal, 6(1), 1-55. https://doi.org/10.1080/10705519909540118

Inglada, E. y Sastre, J. M. (2016). Reflexións sobre responsabilidade social empresarial, responsabilidade pública e a sustentabilidade medioambiental. Revista Galega De Economía, 25(3), 5-16. https://doi.org/10.15304/rge.25.3.3795

Jain, S. (2019). Factors affecting sustainable luxury purchase behavior: A conceptual framework. Journal of International Consumer Marketing, 31(2), 130-146. https://doi.org/10.1080/08961530.2018.1498758

Jain, V. K., Dahiya, A., Tyagi, V. y Sharma, P. (2022). Development and validation of scale to measure responsible consumption. Asia-Pacific Journal of Business Administration, 15(5). https://doi.org/10.1108/APJBA-12-2020-0460

Jaiswal, D. y Singh, B. (2018). Toward sustainable consumption: Investigating the determinants of green buying behaviour of Indian consumers. Business Strategy & Development, 1(1), 64-73. https://doi.org/10.1002/bsd2.12

Jham, V. y Malhotra, G. (2019). Relationship between ethics and buying: a study of the beauty and healthcare sector in the Middle East. International Journal of Services Technology and Management, 25(1), 36-52. https://doi.org/10.1504/ijstm.2019.096611

Jia, T., Iqbal, S., Ayub, A., Fatima, T. y Rasool, Z. (2023). Promoting responsible sustainable consumer behavior through sustainability marketing: the boundary effects of corporate social responsibility and brand image. Sustainability, 15(7), 6092. https://doi.org/10.3390/su15076092

Jiang, S. y Pu, R. (2022). An empirical investigation on sustainable consumption behaviors in the online Education industry: perspectives from Chinese college student. International Journal of Entrepreneurship, 26, 1-17. https://bit.ly/49nJZeM

Jiménez, S. Á., Ortega, M. F., Vayas, R. E., Martínez, B. C. y Lavín, J. M. (2019). Generation Z versus adults in the Ecuadorian digital integration from 2015 to 2019 [Conference]. Seventh International Conference on Technological Ecosystems for Enhancing Multiculturality, León, Espana. https://doi.org/10.1145/3362789.3362856

Joshi, Y. y Rahman, Z. (2019). Consumers' sustainable purchase behaviour: Modeling the impact of psychological factors. Ecological economics, 159, 235-243. https://doi.org/10.1016/j.ecolecon.2019.01.025

Kang, Y. y Park, S. (2016). The perfection of the narcissistic self: A qualitative study on luxury consumption and customer equity. Journal of Business Research, 69(9), 3813-3819. https://doi.org/10.1016/j.jbusres.2015.12.073

Kreuzer, C., Weber, S., Off, M., Hackenberg, T. y Birk, C. (2019). Shedding light on realized sustainable consumption behavior and perceived barriers of young adults for creating stimulating teaching-learning situations. Sustainability, 11(9), 2587. https://doi.org/10.3390/su11092587

Kruger, T. y Struver, A. (2018). Narratives of good food: Consumer identities and the appropriation of sustainability discourses. Zeitschrift fur Wirtschaftsgeographie, 62(3-4), 217-232. https://doi.org/10.1515/zfw-2017-0006

Kumar, A., Prakash, G. y Kumar, G. (2021). Does environmentally responsible purchase intention matter for consumers? A predictive sustainable model developed through an empirical study. Journal of Retailing and Consumer Services, 58, 102270. https://doi.org/10.1016/j.jretconser.2020.102270

Lawley, M., Craig, J. F., Dean, D. y Birch, D. (2019). The role of seafood sustainability knowledge in seafood purchase decisions. British Food Journal, 121(10), 2337-2350. https://doi.org/10.1108/BFJ-08-2018-0513

Ledesma, R. (2008). Introducción al Bootstrap. Desarrollo de un ejemplo acompañado de software de aplicación. Tutorials in quantitative methods for psychology, 4(2), 51-60. https://doi.org/10.20982/tqmp.04.2.p051

Liu, Y. y Xu, C. (2023). Consumer intention to purchase and corporate social responsibility: Evidence from an experiment in an entrepreneurial context. Journal of Consumer Behaviour, 22(4), 905-911. https://doi.org/10.1002/cb.1987

López, D. M. y Peñalosa, M. E. (2021). Relación entre la actitud ambiental y la compra de productos socialmente responsables en los consumidores de Medellín, Colombia. Tendencias, 22(1), 1-17. https://doi.org/10.22267/rtend.202102.152

Madrigal, F., Madrigal, S. y Bejár, V. (2021). Estrategias de marketing orientadas al consumo de la generación Centennial. (4), 268-286. https://doi.org/10.19044/esj.2021.v17n4p268

Marzouk, O. A. y Mahrous, A. A. (2020). Sustainable consumption behavior of energy and water-efficient products in a resource-constrained environment. Journal of Global Marketing, 33(5), 335-353. https://doi.org/10.1080/08911762.2019.1709005

Mason, M. C., Pauluzzo, R. y Umar, R. M. (2022). Recycling habits and environmental responses to fast-fashion consumption: Enhancing the theory of planned behavior to predict Generation Y consumers purchase decisions. Waste Management, 139, 146-157. https://doi.org/10.1016/j.wasman.2021.12.01

Mejía-Gil, M. C. (2018). El consumo de productos ecológicos, el consumo responsable y la conciencia ambiental: encuentros y desencuentros. En M. A. Gómez y F. A. Narváez Humanidades en contexto. Entornos para el cuidado de la vida (pp. 15-40). Universidad Católica de Oriente.

Minton, E. A., Spielmann, N., Kahle, L. R. y Kim, C. H. (2018). The subjective norms of sustainable consumption: A cross-cultural exploration. Journal of Business Research, 82, 400-408. https://doi.org/10.1016/j.jbusres.2016.12.031

Nacipucha, N. A. S. y Andrade, N. C. R. (2018). Referenciales en la intención y decisión de compra de Smartphone en los estudiantes universitarios de Guayaquil. INNOVA Research Journal, 3(2.1), 103-110. https://doi.org/10.33890/innova.v3.n2.1.2018.581

Nittala, R. (2014). Green Consumer Behavior of the Educated Segment in India. Journal of International Consumer Marketing, 26(2), 138-152. https://doi.org/10.1080/08961530.2014.878205

Nguyen, H. V., Nguyen, C. H. y Hoang, T. T. B. (2019). Green consumption: Closing the intention-behavior gap. Sustainable Development, 27(1), 118-129. https://doi.org/10.1002/sd.1875

Paco, A., Shiel, C. y Alves, H. (2019). A new model for testing green consumer behaviour. Journal of Cleaner Production, 207, 998-1006. https://doi.org/10.1016/j.jclepro.2018.10.105

Palacios-González, M. M. y Chamorro-Mera, A. (2020). El consumo socialmente responsable: Un estudio del consumidor español. Dos Algarves: A Multidisciplinary e-Journal, (38), 105-121. https://doi.org/10.18089/DAMeJ.2020.38.5

Park, H. J. y Lin, L. M. (2020). Exploring attitude-behavior gap in sustainable consumption: Comparison of recycled and upcycled fashion products. Journal of Business Research, 117, 623-628. https://doi.org/10.1016/j.jbusres.2018.08.025

Pawaskar, U., Raut, R. y Gardas, B. (2018). Assessment of Consumer Behavior Towards Environmental Responsibility: A Structural Equations Modeling Approach. Business Strategy and the Environment, 27(4), 560-571. https://doi.org/10.1002/bse.2020

Pérez-Martínez, S. A. y Topa, G. (2018). Percepciones sobre la responsabilidad social corporativa de las empresas: relación con las actitudes y conductas de sus clientes. Acción psicológica, 15(1), 103-120.

Pickles, J., Barrientos, S. y Knorringa, P. (2016). New end markets, supermarket expansion and shifting social standards. Environment and Planning A, 48(7), 1284-1301. https://doi.org/10.1177/0308518X16631540

Piligrimiene, Z., Zukauskaite, A., Korzilius, H., Banyte, J. y Dovaliene, A. (2020). Internal and external determinants of consumer engagement in sustainable consumption. Sustainability, 12(4), 1349. https://doi.org/10.3390/su12041349

Prendergast, G. P. y Tsang, A. S. (2019). Explaining socially responsible consumption. Journal of Consumer Marketing, 36(1), 146-154. https://doi.org/10.1108/JCM-02-2018-2568

Pokholkov, Y. y Zaitseva, K. (2017). Specific learning environments for fostering students' sustainability mindset. En 45th SEFI Annual Conference 2017-Education Excellence for Sustainability, SEFI 2017, Azores, Portugal.

Rausch, T. M. y Kopplin, C. S. (2021). Bridge the gap: Consumers purchase intention and behavior regarding sustainable clothing. Journal of Cleaner Production, 278, 123882. https://doi.org/10.1016/j.jclepro.2020.123882

Robinson, V. M. y Schanzel, H. A. (2019). A tourism inflex: Generation Z travel experiences. Journal of Tourism Futures, 5(2), 127-141. https://doi.org/10.1108/JTF-01-2019-0014

Roos, D. y Hahn, R. (2019). Understanding collaborative consumption: An extension of the theory of planned behavior with value-based personal norms. Journal of Business Ethics, 158(3), 679-697. https://doi.org/10.1007/s10551-017-3675-3

Schlaile, M. P., Klein, K. y Bock, W. (2018). From bounded morality to consumer social responsibility: a transdisciplinary approach to socially responsible consumption and its obstacles. Journal of Business Ethics, 149(3), 561-588. https://doi.org/10.1007/s10551-016-3096-8

Severino-González, P., Sarmiento-Peralta, G., Villar-Olaeta, J. y Ramírez-Molina, R. (2022). Socially responsible sustainable consumption: the case of university students from a city in Peru. Formación universitaria, 15(1), 219-230. https://dx.doi.org/10.4067/S0718-50062022000100219

Schiffman, L. G., Kanuk, L. L. y Wisenblit, J. (2010). Consumer behavior: global edition. Pearson education.

Sharma, A. (2019). Consumer behaviors and centennials. En Shukla, S., Gupta, K., Bhardwaj, P. (ed.), Marketing to Centennials in digital world (pp. 37-42). Book Bazooka Publication

Si, H., Shi, J. G., Tang, D., Wu, G. y Lan, J. (2020). Understanding intention and behavior toward sustainable usage of bike sharing by extending the theory of planned behavior. Resources, Conservation and Recycling, 152, 104513. https://doi.org/10.1016/j.resconrec.2019.104513

Stanescu, C. (2018). The responsible consumer in the digital age: on the conceptual shift from Average to Responsible consumer and the inadequacy of the Information Paradigm in consumer financial protection. Tilburg Law Review, 24(1), 49-67. https://doi.10.5334/tilr.143

Setyawan, A., Noermijati, N., Sunaryo, S. y Aisjah, S. (2018). Green product buying intentions among young consumers: Extending the application of theory of planned behavior. Problems and Perspectives in Management, 16(2), 145-154. http://dx.doi.org/10.21511/ppm.16(2).2018.13

Song, S. y Kim, Y. (2018). Theory of virtue ethics: do consumers good traits predict their socially responsible consumption? Journal of Business Ethics, 152(4), 1159-1175. https://doi.10.1007/s10551-016-3331-3

Song, Y., Qin, Z. y Yuan, Q. (2019). The impact of eco-label on the young Chinese generation: The mediation role of environmental awareness and product attributes in green purchase. Sustainability, 11(4), 973. https://doi.org/10.3390/su11040973

Soriano, J. L. y Mejía-Trejo, J. (2022). Modelado de ecuaciones estructurales en el campo de las Ciencias de la Administración. Revista de Métodos Cuantitativos para la Economía y la Empresa, 33, 242-263.

Su, C.-H., Tsai, C.-H., Chen, M.-H. y Lv, W. Q. (2019). U.S. Sustainable Food Market Generation Z Consumer Segments. Sustainability, 11(13), 3607. http://dx.doi.org/10.3390/su11133607

Taufique, K. M. R. y Vaithianathan, S. (2018). A fresh look at understanding green consumer behavior among young urban Indian consumers through the lens of Theory of Planned Behavior. Journal of cleaner production, 183, 46-55. https://doi.org/10.1016/j.jclepro.2018.02.097

Thompson, C. J. y Kumar, A. (2018). Beyond consumer responsibilization: Slow Food s actually existing neoliberalism. Journal of Consumer Culture, 21(2), 317-336. https://doi.org/10.1177/1469540518818632

Trudel, R. (2019). Sustainable consumer behavior. Consumer psychology review, 2(1), 85-96. https://doi.org/10.1002/arcp.1045

Umpfenbach, E. L., Dalkiran, E., Chinnam, R. B. y Murat, A. E. (2018). Promoting sustainability of automotive products through strategic assortment planning. European Journal of Operational Research, 269(1), 272-285. https://doi.org/10.1016/j.ejor.2017.08.031

Wakeman, S. W., Tsalis, G., Jensen, B. B. y Aschemann-Witzel, J. (2022). Seeing the issue differently (or not at all): how bounded ethicality complicates coordination towards sustainability goals. Journal of Business Ethics, 178(2), 325-338. https://doi.org/10.1007/s10551-021-04823-2

Wang, C., Ghadimi, P., Lim, M. K. y Tseng, M. L. (2019). A literature review of sustainable consumption and production: A comparative analysis in developed and developing economies. Journal of cleaner production, 206, 741-754. https://doi.org/10.1016/j.jclepro.2018.09.172

Wang, J., Shen, M. y Chu, M. (2021). Why is green consumption easier said than done? Exploring the green consumption attitude-intention gap in China with behavioral reasoning theory. Cleaner and Responsible Consumption, 2, 100015. https://doi.org/10.1016/j.clrc.2021.100015

White, K., Habib, R. y Hardisty, D. J. (2019). How to SHIFT consumer behaviors to be more sustainable: A literature review and guiding framework. Journal of Marketing, 83(3), 22-49. https://doi.org/10.1177/0022242919825649

Wu, B. y Yang, Z. (2018). The impact of moral identity on consumers green consumption tendency: The role of perceived responsibility for environmental damage. Journal of Environmental Psychology, 59, 74-84. https://doi.org/10.1016/j.jenvp.2018.08.011

Yuriev, A., Dahmen, M., Paillé, P., Boiral, O. y Guillaumie, L. (2020). Pro-environmental behaviors through the lens of the theory of planned behavior: A scoping review. Resources, Conservation and Recycling, 155, 104660. https://doi.org/10.1016/j.resconrec.2019.104660

Zheng, G. W., Siddik, A. B., Masukujjaman, M., Alam, S. S. y Akter, A. (2020). Perceived environmental responsibilities and green buying behavior: The mediating effect of attitude. Sustainability, 13(1), 35. https://doi.org/10.3390/su13010035